Can I return/exchange my made-to-order product?
If you'd like to return your made-to-order goods, we issue store credit only (no refunds). If you wish to return your goods for store credit, please email us at firstname.lastname@example.org. Shipping charges are non-refundable and you will be responsible for the return shipping costs.
We strongly recommend that you review your size before placing your order.
Can I exchange my customized product or an item on the sale page?
Customized goods that have been made to your specifications (size, style, cut, detailing, type of leather) cannot be returned or exchanged. Items on the sale page (ctp) are final.